One payments view across hotel channels
TFE Hotels is using Adyen to connect transactions from accommodation, restaurants and bars, gift cards, its mobile app and physical terminals. The companies say the setup gives the hotel group a unified view of guest payments and supports faster launches: Adyen reports that new properties can be brought live in as little as four weeks. It also reports a consistent 94% authorisation rate for the deployment; both figures are company-provided rather than independently audited benchmarks.
Donations added to the payment flow
Adyen Giving went live on October 19 at 35 Adina hotels in Australia, Austria, Denmark, Germany and Switzerland, with more properties planned. Guests can add a UNICEF donation during payment, and Adyen says it absorbs the processing cost so the contribution reaches the charity in full. The rollout shows how a consolidated payments layer can support operational reporting and a new checkout feature without maintaining separate integrations for each property or channel.
What it means for merchants
Hospitality merchants evaluating unified commerce should test the operational claim, not just the front-end experience: reconcile one guest journey across booking, on-property and app payments, compare authorisation rates by market, and confirm how donations, refunds and receipts appear in finance systems.
Read the original announcement
Adyen · 22 Oct 2026This brief summarizes the linked primary source. Claims and reported figures have not been independently audited by Payment Guide.