Build a merchant application that answers the real questions.
A practical guide to business, processing and compliance information.
Inside this guide
Describe the business clearly
Explain what is sold, who buys it, when delivery happens and whether third parties receive any of the proceeds. Keep the website, application and supporting records consistent.
Separate company and customer locations
A company’s incorporation country and its customer markets answer different questions. State both, including any markets you plan to enter.
Make projections transparent
Separate historical processing figures from forecasts. Include average ticket size, seasonal peaks, refunds and disputes, with the reporting period and calculation basis.
Explain the supporting evidence
List the documents that establish corporate identity, ownership, relevant permissions and operational policies. The receiving provider determines its own verification requirements.
Further reading: Adyen — onboarding guidelines.
Payment Guide helps you research the structure, understand the questions and prepare your next conversation.